Refunds & Returns Policy

Returns

  1. If unsatisfied with your order, contact us within 7 days of receipt to request a return. Provide your order number and return reason.
  2. Items should be in original condition, with all tags and packaging.
  3. You bear the return shipping costs unless the item is faulty or damaged.
  4. Custom bundles/gifts are not returnable. 

Refunds

  1. On receipt and approval of your return, a refund is processed within 7 days. Shipping costs aren’t refunded.
  2. If you receive a damaged or defective item, notify us within 14 days. We'll cover its return shipping.

Other Points

  1. We reserve the right to refuse returned items if the items do not comply with our returns policy. Any items we have refused will be posted back to you and additional postage will be charged to you.
  2. We accept no responsibility for returns that are sent by non traceable postage methods or are not received by us. If we do not receive the returned items, we cannot issue an exchange, grant a store credit or provide a refund. We strongly suggest you send your returned items using a traceable postage method.
  3. Terms and conditions above do not negate our obligations under Australian Consumer Law

Questions? Reach out

Email: admin@minimalistgardener.com.au

A special giveaway just for Local Food Connect subscribers. Enter below for your chance to win a Forager's Pack (RRP $180). Plus enjoy a limited-time 15% off with code LFC15OFF (valid until 7/12/2025). Winner announced 26/11/12.

Prize pack includes: Le Sac Gardening Belt in Red Stripe, Jungle Club Snips in White, Handmade Herb Stripper by Wolf & Clay and Black Canvas Tote Bag by Minimalist Gardener.

Terms & Conditions

Open to Australian residents aged 16 + who are subscribed to the Local Food Connect newsletter (localfoodconnect.org.au). Competition period: Opens 19 November 2025 and closes 25 November 2025 at 11:59 pm AEDT. Winner announcement: Winner will be selected at random and announced in the Local Food Connect newsletter on 26 November 2025, and contacted via email by Minimalist Gardener to arrange delivery. If the winner does not respond within 7 days of notification, the prize will be forfeited and another winner may be drawn. One entry per person. Incomplete, duplicate, or automated entries may be deemed invalid. Prize is as listed above (RRP $180) and is not transferable, exchangeable, or redeemable for cash. Offer: Use code LFC15OFF for 15% off your first order at Minimalist Gardener. Valid until 7 December 2025. One use per customer. Not valid with other discounts or bundles. By entering, you consent to receive marketing emails from Minimalist Gardener. You can unsubscribe at any time. We collect personal information to administer the promotion and deliver the prize. For details, see our Privacy Policy. Minimalist Gardener reserves the right to verify entries and modify, suspend, or cancel the promotion if necessary due to circumstances beyond its control. This promotion is conducted in accordance with Australian Consumer Law. Promoter: Minimalist Gardener Australia (ABN 30 568 815 299) T/A Minimalist Gardener.
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